Back to News

Should Businesses Require Their Customers to Sign COVID-19 Liability Waivers?

Published on

July 13, 2020

As businesses reopen in Pennsylvania, employers are asking whether they should require their customers or guests to sign waivers that release businesses from liability for the COVID-19 illness.

In Pennsylvania, employer agreements that limit liability generally are enforced when they release a business for liability resulting from their negligent conduct. However, such waivers probably would not protect businesses if they act recklessly or in a grossly negligent manner, which would likely include failure to comply with mandates and guidance from the Pennsylvania Department of Health and the Centers for Disease Control and Prevention.

The following factors are relevant to whether a COVID-19 waiver would be enforceable under Pennsylvania law:

  • The waiver language must be narrowly tailored and clear;
  • The waiver must particularly state the intention of both parties without any ambiguities; If ambiguities exist, the waiver will likely be unenforceable; and
  • The party escaping liability for negligent acts has the burden to prove why the clause is enforceable in court.

The Supreme Court of Pennsylvania recently held that releases of liability for gross negligence are against public policy and are therefore unenforceable. Similarly, it is well-settled law in Pennsylvania that parties cannot be released from liability for their reckless acts.

Therefore, a properly drafted waiver of negligence is likely to be effective, at least with respect to negligent conduct. Any further release of liability is likely to be unenforceable.

If you have any questions on how to draft an enforceable waiver, please contact Martin Siegel or any member of the Barley Snyder COVID-19 Response Team.

Barley Snyder summer associate Caleb Setlock contributed to this report. He is a rising, third-year law student at Duquesne University School of Law.


Related News

View More News
News Alert
November 5, 2026

Barley Snyder Named to Best Law Firms® 2027 Edition in 26 Practice Areas

For Immediate Release Lancaster, Pa. – Barley Snyder is proud to announce that Best Lawyers® has named the firm to its 20...

Learn More
Press Release
October 14, 2026

Barley Snyder Partner Jeff Lobach Inducted into York County Community Foundation’s Professional Advisor Recognition Society

For Immediate Release York, Pa. – Barley Snyder is proud to announce that partner Jeff Lobach has been induc...

Learn More
Press Release
October 13, 2026

Barley Snyder Welcomes Attorney Josiah Lauver to Gettysburg Office

For Immediate Release Gettysburg, Pa. – Barley Snyder is pleased to announce that attorney Josiah D. Lauver has joined t...

Learn More

Other Upcoming Events

View All Upcoming Events
Nov
10
12:00 pm
-
1:00 pm
event
Location

Webinar: PWFA Compliance in Practice: Navigating the Toughest Employer Questions

Learn More

Get in Touch

Our attorneys, paralegals and staff look forward to hearing from you. Please reach out to let us know how we can help.

Get In Touch
RECOGNIZED IN
Super Lawyers
Best Lawyers